1. INFORMATION WE COLLECT

Personal Information:

  • Name, email address, phone number.

  • Child's educational information and needs.

  • Communication preferences.

  • Payment information (processed securely through third-party providers).

Usage Information:

  • Website usage data.

  • IP addresses.

  • Browser information.

  • Pages visited and time spent on site.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide educational coaching services.

  • Communicate about appointments and services.

  • Process payments.

  • Improve our website and services.

  • Send educational resources and updates (with consent).

  • Comply with legal obligations.

3. INFORMATION SHARING

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent.

  • To trusted service providers who assist in operating our website and conducting business.

  • When required by law or to protect our rights.

4. DATA SECURITY

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. WEBSITE COOKIES

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings.

6. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

7. EMAIL COMMUNICATIONS

  • We may send service-related emails about your coaching services.

  • Marketing emails are sent only with your consent.

  • You can unsubscribe from marketing emails at any time.

  • You cannot unsubscribe from essential service communications.

8. DATA RETENTION

We retain your personal information for as long as necessary to provide services and comply with legal obligations.

9. YOUR RIGHTS

You have the right to:

  • Access your personal information.

  • Request corrections to your data.

  • Request deletion of your data (subject to legal requirements).

  • Opt-out of marketing communications.

10. CHILDREN'S PRIVACY

While we provide services related to children's education, we do not knowingly collect personal information directly from children under 13.

11. CHANGES TO PRIVACY POLICY

We may update this privacy policy periodically. We will notify you of significant changes via email or website notice.

12. CONTACT INFORMATION

For privacy-related questions or requests, contact: BrightPATH Educational Coaching, LLC [rcropper@brightpathcoaches.com]

BrightPATH Alerts — SMS Terms and Conditions

Program

BrightPATH Educational Coaching (“BrightPATH”) offers optional text messages called BrightPATH Alerts to provide updates, reminders, and educational resources for families and schools.

Consent and Opt-In

By entering your mobile number on our website and checking the SMS consent box, or by texting an opt-in keyword provided by BrightPATH, you consent to receive recurring text messages from BrightPATH at the number you provide. Consent is not a condition of purchase.

Message Frequency and Costs

Message frequency varies. Message and data rates may apply from your carrier.

Opt-Out

You may opt out at any time by texting: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. After you send a stop keyword, we will send one final confirmation text and you will no longer receive messages from us.

Help

For help, reply HELP to any BrightPATH message. You may also email rcropper@brightpathcoaches.com or call 443-487-0338.

Eligibility

You confirm that you are the subscriber or customary user of the mobile number provided and are 13 years of age or older. If you are under 18, please obtain permission from a parent or guardian

Carriers

Wireless carriers are not liable for delayed or undelivered messages. Availability may vary by carrier and device.

Information We Collect and How We Use It

We collect your mobile number and message interaction data (e.g., opt-in/opt-out, delivery status) to operate BrightPATH Alerts, improve our services, and comply with legal requirements. We do not sell your mobile number. See our Privacy Policy for details.

Your Choices

You may opt out of SMS at any time using the commands above. You may also update your preferences by contacting us.

Changes

We may update these SMS Terms from time to time.

Contact

BrightPATH Educational Coaching Email: rcropper@brightpathcoaches.com | Phone: 443-487-033.